Frequently Asked Questions

Welcome to the Link Road FAQ page! Here, we've compiled answers to some of the most common questions about our remittance app to help you navigate the world of international money transfers with ease.

1. What is Link Road?

Link Road is an international remittance app that empowers users to send money and pay bills directly for their loved ones back home. Our user-friendly platform makes it simple and convenient to support your family and friends, no matter where they are in the world.

2. How does Link Road work?

Link Road works by allowing users to load funds into their app wallet and then send money directly to recipients or pay bills on their behalf. Users can select their preferred payment method, choose the recipient, and complete transactions quickly and securely within the app.

3. What payment methods are supported?

Link Road supports various payment methods, including:

- Bill Payment

- Bank Deposit

- Mobile Wallet

- ATM Withdrawal

- Virtual Credit Cards

4. What funding methods are available?

To fund your Link Road wallet, you can use:

- Debit card

- Bank account

- Credit card

5. What are the benefits of using Link Road?

Using Link Road offers several benefits, including:

- Direct bill payments: Send money directly to cover essential expenses like utilities, rent, and more.

- International reach: Send money to loved ones anywhere in the world, with fast and secure transactions.

- Transparent fees: Know exactly what you're paying with competitive rates and no hidden charges.

- User-friendly interface: Our intuitive app interface makes sending money a breeze, even for first-time users.

6. Is Link Road secure?

Yes, security is our top priority at Link Road. We use advanced encryption and security measures to protect your personal and financial information, ensuring that your transactions are safe and secure at all times. Additionally, money held in your Link Road wallet is stored in an FDIC insured account for added peace of mind.

7. How long does it take for transactions to be completed?

Transaction times may vary depending on factors such as the recipient's location and the chosen payment method. However, in general, most transactions are completed within minutes, allowing your loved ones to access the funds they need quickly.

8. How can I contact Link Road customer support?

If you have any further questions or need assistance, our customer support team is here to help. You can reach us by emailing support@linkroad.us or by filling out the contact form on our Contact Us page. We're committed to providing prompt and helpful assistance to ensure your Link Road experience is seamless and stress-free.

If you have any additional questions that aren't addressed here, please don't hesitate to reach out to us. We're here to help you every step of the way on your remittance journey with Link Road.